WhatsApp isn’t social media.

It’s personal.

People don’t open WhatsApp to be sold to.

They open it to talk.

So when I write WhatsApp copy,

I don’t think like a marketer.

I think like a friend who gets straight to the point.

Short.

Clear.

Useful.

But more importantly — timed right and tailored to where the customer is.

Someone just heard about you?

They need context.

Considering a product?

They need reassurance.

Ready to buy?

They need the nudge.

Because on WhatsApp, you don’t get a second chance.

You either get the click — or you get ignored.

Case Study

Whatsapp Copywriting for Solarsquare

  • One of the biggest myths stopping people from switching to solar?

    “It’s too expensive.”

    I wanted to bust that myth and show how not switching is actually costlier in the long run.

    The goal was to create a top-of-funnel WhatsApp message that didn’t feel salesy — but still grabbed attention, educated, and nudged action.

    The challenge: WhatsApp is a personal space. Messages need to be short, relevant, and high-value — or they get ignored (or worse, blocked).

  • The strategy was to flip the script:

    Don’t sell solar.

    Sell the cost of not switching.

    Here’s how I did it:

    • Hooked with contrast: ₹2.2 lakh vs ₹15 lakh — a powerful visual and financial comparison, placed right at the top

    • Made it scannable: Short sentences, bold subheads, emojis for visual breaks — designed for quick reading

    • Used everyday math: Broke down ₹3,000/month to ₹15 lakh over 25 years — made the long-term pain real

    • Positioned the product as relief: Framed solar as a way to escape rising bills, not just another thing to buy

    • Ended with a strong CTA: A direct link to book a solar consultation, with a soft opt-out line to build trust

    Tone: Conversational, not corporate.

    Structure: Problem → Insight → Relief → Action.

    • Higher open and read rates compared to previous WhatsApp messages — driven by the relatable pain point and clear visual hook

    • Spike in consultation bookings within the first 48 hours

    • Significant drop in opt-outs, proving the message hit the right tone

    • Message was adapted and reused across email and Instagram DM with minimal edits — extending campaign mileage without reinventing the wheel

Munish Vashisht,
Head of Marketing, SolarSquare

“Himani has been instrumental in scaling segmented WhatsApp customer campaigns, translating into dollar impact for the business.”

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